Official 3CX Partner

3CX Unified Communications for Business

3CX is a feature-rich unified communications system offering voice, video, live chat, and messaging in one platform, built for remote, hybrid, and office based teams. Matano IT Solutions designs, deploys, hosts, and supports 3CX for businesses of every size.

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The platform

Why businesses choose 3CX

One platform for every channel, trusted by more than 350,000 businesses worldwide. Delivered by 3CX, supported by Matano IT Solutions.

Complete telephony: web client and mobile apps keep staff connected from any location
Video conferencing built in, with no extra software or licenses
Live chat on your website, integrated with Facebook and WhatsApp
SMS support so customers can text your business
Reporting & analytics: call logs, dashboards, and usage reports
AI features: call routing, voicemail transcription, call summaries, sentiment analysis
Integrations with Microsoft Teams, Microsoft 365, and major CRMs
Cost control: pay per simultaneous call, not per user per month
Flexible setup: keep your numbers, use any SIP phones, choose your provider
Security built in: encrypted traffic, SIP attack protection, automatic SSL
Deploy anywhere: hosted, on-premise, or in your own cloud
Proven: a global leader in business communications since 2005

What we deliver

Built and run, not just resold

Real deployments, engineered end to end. Every system here has been built and run at call-center scale.

Keep your numbers. Porting handled end to end, with no gap in service.
Keep your phones. 3CX works with standard SIP handsets, so hardware is rarely wasted.
Sized to your call volume. Licensing follows simultaneous calls, not headcount.
Move it later. Cloud, self hosted, or on premise, and migrations between them as you grow.

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Business Phone Systems

Full PBX replacement with auto-attendants, ring groups, voicemail to email, and mobile apps. Your office number, everywhere.

Call Center & Contact Center

Queues, skill-based routing, IVR, callbacks, wallboards, call recording, and manager tools like Listen In and Barge In. Fully integrated, with no add-on licensing.

3CX AI Features

AI receptionists, call transcription and summaries, sentiment analysis, and AI-powered analytics dashboards that show how your customers really feel.

Hosted or On-Premise

Hosted by 3CX in the cloud, self hosted, or on premise. We design the right deployment and can migrate you between them as you grow.

Omnichannel Messaging

Website live chat, WhatsApp, Facebook Messenger, and business SMS, answered by your team from one interface with full history.

Integrations

Microsoft 365 and Teams, Salesforce, HubSpot, Zoho, Dynamics, and more. Caller ID lookup, click to call, and automatic call logging in your CRM.

Why us for 3CX

Anyone can sell you a license

The difference shows up in the parts that are hard to get right.

Call-center scale experience

Heavily customized 3CX deployments, designed and operated end to end: full call centers with custom AI agents, advanced routing, and local presence dialing.

End-to-end service

Number porting, SIP trunk selection, deployment, training, and ongoing support. One partner, accountable for the whole system.

Small-business friendly

Multi-tenant hosting options make enterprise-grade phones affordable for offices, restaurants, salons, and growing teams.

Honest pricing

3CX licensing is based on simultaneous calls, not per-user fees. We'll size it correctly so you don't pay for capacity you don't use.