One front doorCall, chat, text or email. Every request is tracked. Critical issues get a reply within one hour during business hours, everything else the same business day.
Managed IT for small business
IT that works, so your business can too.
Managed IT, email, phones, websites and AI for small businesses in New Jersey. One partner, one number to call, one flat price per person. Based in New Jersey.
Flat per-person plansOne monthly rate per person, a fixed quote before any one-off work, no ticket budgets and no surprise invoices.
25 years of corporate IT, sized for your businessThe practices of a large IT department, sized and priced for a business of 5 to 50 people.
How the check works
See your business the way the world does.
Enter your domain
Your work email works too. We read the domain it is on, and nothing else about you.
About fifteen seconds
Your website, how discoverable you are, and your email, read while you wait.
The record behind every finding
Not a score with nothing under it. The report is yours to keep and to hand to whoever looks after this.
What we do
The core of what we do
Five things we do every day, each with its own page. Around them sits most of what a business needs from IT, listed further down.
The core service
Managed IT
Most businesses find out their IT is broken the day it stops. Managed IT is us noticing first.
- Someone answers. Every request lands in one place and is tracked to done.
- Nothing goes stale. Patching and monitoring run whether or not anyone remembers.
- One predictable bill. A flat rate per person, so support cost stops being a surprise.
- Terms that fit. Month to month or annual, whichever suits your business.
Email Deliverability
Your email is only as good as its chance of landing. We check how your outbound mail travels, fix what sends it to spam, and keep watching so it stays in the inbox. A proposal in a junk folder is a proposal nobody read.
Business Phones
Business phones, hosted or in your office. Route calls to the right person on any device, with clear options for callers.
AI Services
An AI readiness read of your business, private AI that keeps your data yours, and automation that removes the busywork. We separate what works from the hype.
Websites
From a single landing page to a full rebuild. Built fast, hosted, and looked after: a landing page in days, a full site in weeks, and someone to call for the next change.
Why Matano IT
Twenty-five years of corporate IT, sized for your business
01
One front door.
Call, text, chat or email; every request lands in one tracked stream. Critical issues get a human within one hour during business hours, everything else the same business day.
02
You know the number first.
Fixed scope, fixed price, and the assessment before the quote is free.
03
Plain words, not jargon.
What it costs, what it prevents, why it matters, in words you'd use yourself.
04
Start small, grow together.
Something as small as one project, then managed IT when it makes sense, and we grow with you.
Under one roof
Everything we look after.
The five above are the shape of the work. This is the rest of it, each with its own page.
- Microsoft 365 setupTenant, mail moved, licenses that match the people.
- Security baselineMFA, mailbox rules, admin separation, done on day one.
- Networks and Wi-FiSwitches, access points and a network map you own.
- BackupYour files and your mailboxes, restorable and tested.
- Business phonesNumbers, call flow and voicemail that reaches somebody.
- Email deliverabilityThe three records that decide whether your mail is trusted.
- WebsitesBuilt in days, found by search and AI, looked after monthly.
- AI servicesThe useful parts, put to work on your own material.
- Fractional IT directorThe decisions, the budget and the roadmap, without a hire.
- IT consultingA second opinion, a plan, or a project run properly.
- Hardware and devicesChosen, bought, set up and tracked, on your terms.
Questions
What people ask first.
How is managed IT priced?
A flat monthly rate per person, quoted in writing after a short review of what you have. The rate covers helpdesk, patching, monitoring, Microsoft 365 or Google Workspace administration, backup and a security baseline. One-off projects get a fixed quote before the work starts. There are no ticket budgets and no surprise invoices.
Do we have to sign a long agreement?
Month to month and annual agreements are both available, and the plan is the same either way. Annual suits a business that wants one invoice a year; month to month suits one that wants to see how it goes. You choose.
What happens when something breaks?
You call, chat, text or email, and the request lands in one tracked stream. A critical issue, a system down, email out or a security incident, gets a reply from a person within one hour during business hours, which are Monday to Friday, 9 to 5, and everything else is the same business day. Outside hours your message is logged automatically so it is waiting when we open, and After-hours support is available and can be discussed. Most fixes are done remotely; when hands are needed on site, we come to you.
Where are you, and who do you work with?
We're in East Windsor, New Jersey. Most of our work is remote, so we work with businesses across the country; when hands are needed on site in central New Jersey, we come to you.
We already have an IT person. Can you work with them?
Yes. A co-managed arrangement gives your person the same monitoring, patching and security tools we use, with us as the escalation and the security oversight, while they handle the day to day. It is a common shape for a business that has grown past one pair of hands.
Do you only do managed IT?
No. Managed IT is the core, but there isn't much a business needs from IT that we don't do: Microsoft 365 and Active Directory administration, cloud services, networks and Wi-Fi, backup and recovery, security and compliance, consulting, fractional IT leadership. Each has its own page.
Get in touch
Tell us what's frustrating you.
We'll tell you how we'd fix it and what it costs, before anything starts. Call, text, chat or the form; all of it reaches the same place.