About
An IT practice built on twenty five years of fixing what other people installed.
Matano IT Solutions is an IT practice in East Windsor, New Jersey, looking after small to medium sized businesses across the state and remotely well beyond it. We handle the things a business needs to keep working and rarely wants to think about: the computers and the network, the email that has to arrive, the phones, the website people find you through, and adopting AI in a way that is actually safe to use.
The practice
What we look after
Five things, and they are connected more often than people expect. Managed IT and the day to day. Email deliverability and authentication, which is what decides whether your mail lands. Business phone systems. Websites built to be found. And AI, adopted responsibly and securely: what fits the work you already do, with your data kept where it belongs. A firm that calls about one of these usually turns out to have a problem in two.
Twenty five years
The useful part of that is not a list of certifications. It is having seen the same handful of problems arrive wearing different clothes, and knowing which ones matter this week and which can wait until next month.
How we work
- Flat pricing. You know the figure before the work starts.
- A written quote for anything beyond routine cover, so nothing arrives as a surprise on an invoice.
- Month to month, with thirty days' notice on managed plans. That is what the agreements say, and it is the whole of what they say about leaving.
- Remote first, because most problems are solved faster that way, and on site when the problem is physical or when someone would rather we were there. Regular on-site cover can be arranged as part of a plan.
- We build the tools that find the problem. The free check that reads your email and your website, plus how you show up in search, is ours, and so is the reporting behind it. For the rest we use proven tools, chosen because they work rather than because we happen to resell them.
- Plain English.
What we will not do
- We do not sell ticket budgets. Cover is cover, and counting a firm's questions is a way of discouraging them from asking.
- We will not sell you something you do not need. The right solution, not the most profitable one.
- The vendor is our problem, the working solution is yours. We will find whoever fixes it, and it does not matter whose logo is on it.
Jason
Founder
Jason Matano runs the practice. Twenty five years in IT: fifteen of them inside corporate pharma, then nearly a decade as the only IT person responsible for a home services company that grew from about a hundred people to more than eight hundred while he was there. That is where the standards come from, and what a business gets here is corporate and mid-market experience applied at the size of a small firm. He is on LinkedIn if you want the background before you get in touch.
Ask us anything
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