Most small business websites are built once and quietly abandoned. We design and build yours, then keep it fast, secure, and current, the same way we look after everything else in your business.
A small business site has a short list of jobs: explain what you do, be found, and make it easy to get in touch. Most of what goes wrong is one of those three quietly failing while the site still looks perfectly fine.
Who you are, what you do, and how to reach you, with enough structure that a search engine can understand it. Designed for a phone first, because that is where most of your visitors already are.
A form is only useful if the message arrives. Ours write to a database and send an email at the same moment, so an inquiry cannot vanish because one mailbox rule got clever. You can still see what came in even when the email does not.
Click to call, live chat, and after hours routing wired into the site rather than bolted on beside it. We run exactly this setup on the page you are reading now.
Titles, descriptions, canonical URLs, a real sitemap, and structured data so your questions and answers can appear directly in results. None of this is magic. It is the part that makes you eligible.
Where you want to edit copy yourself, we set that up and show you how. Where you would rather send a message and have someone else do it, that is the arrangement instead. Both are legitimate answers.
Already have a site you are unhappy with? Moving it is often cheaper than rebuilding it, and we will tell you which one you are looking at before you spend anything.
A website is not finished when it launches. Domains expire, certificates lapse, plugins become the way in, and the phone number on the contact page is two years out of date. Management is the unglamorous half, and it is the half that decides whether the site still works in three years.
The most common way a small business site goes dark is an expired domain nobody was watching. We hold that calendar, so renewals stop being something you hope somebody remembered.
If your site runs on a platform with plugins, those plugins are how attackers get in. It is the same discipline as patching a workstation, applied to the thing your customers actually look at.
We watch our own sites and publish a public status page. Yours gets watched the same way, which usually means we know before you do.
A site you can put back the way it was yesterday, because sooner or later an edit goes wrong. Same principle as the rest of your data, covered in backup and recovery.
New hours, a new photo, a price that moved, a service you no longer offer. These should take a message, not a project, and certainly not a three week wait.
HTTPS everywhere, sensible security headers, and no third party scripts quietly loading things you never approved. Covered properly in security and compliance.
Everything on this page is something we do on our own properties before suggesting it to anyone else. These are our products rather than client work, which is rather the point: we live with the consequences of the decisions, including the bad ones.
The site you are reading. No framework, fonts served from our own domain rather than someone else’s, pages measured in kilobytes rather than megabytes, forms writing straight to a database at the edge, and a phone system wired into the page.
A full application rather than a website: accounts, sign in, a database, scheduled jobs, and a public API, on the same platform we would host your site on. It exists because email deliverability is its own discipline.
A single purpose tool. Sometimes the right answer is one page that does one job properly, and being told that is worth more to you than being sold a bigger build.
Yes, both, and that is not negotiable from our side. The domain is registered to you, the content is yours, and if you ever leave we hand over the keys rather than hold them. Too many small businesses discover at the worst moment that their site lives in an account only a former developer can open.
Usually yes, and it is often the cheaper answer. We will look at what you have and tell you honestly whether it is worth maintaining or whether you are paying to keep something alive that should be replaced. Being told to keep your existing site is a perfectly normal outcome.
Yes, including sites we did not build. For a new small business site we often build something simpler, because much of what a page builder adds is weight your visitors pay for on every page. If WordPress is the right fit for what you need, that is a fine answer and we will say so.
Almost never. It is a DNS problem: SPF, DKIM, and DMARC records that either do not exist or do not agree with each other. We build a product about exactly this, so it tends to be a short conversation and a permanent fix.
For a straightforward business site, a few weeks. The slow part is nearly always content rather than build, so if writing it is the bottleneck, say so early and we will work through it with you instead of waiting.
A flat monthly rate that depends on what is actually being looked after, quoted before anything starts. Month to month or annual, whichever suits your business. If a site genuinely needs nothing beyond hosting, we will tell you that rather than invent a plan for it.
Only if you ask. When you do, we will tell you plainly what each thing collects so your privacy policy stays true, which matters more than most people realize. This site runs an advertising pixel on its marketing pages because we advertise, and none at all on the support, emergency, and legal pages.
Send us your domain, even if there is nothing on it yet. If your current site is fine, we will tell you that and you will have lost nothing but the time.
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