Automated, tested backups for your files, email, and systems, with recovery targets you agreed to rather than found out about.
Most businesses discover the gaps in their backup on the day they need it. The point of this work is to have that conversation earlier, when it is still cheap.
Whatever your people actually work in, backed up automatically with version history, so recovering a file someone overwrote on Tuesday does not require recovering everything.
Microsoft protects their infrastructure, not your data. Deleted items age out, a compromised account can be emptied, and a departing employee can take a mailbox with them. Separate backup covers mail, calendars, contacts, SharePoint, and OneDrive.
Full images where a machine matters, so recovery means bringing the system back rather than rebuilding it from memory and hoping the licences still work.
At least one copy somewhere the fire, the flood, or the burglar cannot reach. Local copies make recovery fast, offsite copies make it possible.
Backups that ransomware cannot encrypt, because attackers now go for the backups first, knowing that a business without them pays.
Accounting, practice management, industry specific systems. These are often the hardest to restore and the least likely to be covered, so we check them specifically rather than assume.
The industry uses acronyms for these. You do not need them. You need to have decided the answers with someone before an incident, because the cost of the solution follows directly from what you say.
If backups run nightly and something fails at 4pm, you lose the day. For many businesses that is survivable and the cheapest answer. For some, an hour is too much. That choice sets how often copies are taken, and it is genuinely your call to make.
Restoring a few files is minutes. Rebuilding a server from an offsite copy over a business internet connection can be a day or more. If a day would be intolerable, the design has to change and so does the price.
We restore from backup on a schedule and show you it worked. This is the step almost everyone skips, and skipping it is how businesses discover that the job had been failing silently for eight months.
Written down: what to do first, who to call, what comes back in what order. Under pressure, at seven in the morning, nobody improvises well.
No, and this is the single most common misunderstanding we meet. Microsoft guarantee their service is available, not that your data is recoverable. Their own agreement recommends third party backup. Deleted mail ages out permanently, and a compromised or departing user can take a mailbox with them.
It is better than nothing and it fails in three common ways: it is usually connected, so ransomware encrypts it too; it lives in the same building as the thing it is protecting; and nobody notices when it silently stops.
It depends entirely on how much work you can afford to redo. Nightly suits many businesses. Some need hourly. We would rather ask you than pick a default and let you find out later.
For a deleted file, minutes. For a mailbox, usually under an hour. For a failed server, it depends on the design, which is exactly why the targets get agreed in advance rather than discovered.
Yes, on a schedule, with the result reported to you. An untested backup is an assumption, and it is the assumption that ends businesses.
Modern ransomware looks for backups before it encrypts anything, because a business that can restore does not pay. That is why copies are kept where an attacker with your credentials cannot reach or alter them. See security and compliance for the rest of the picture.
The review is free. If what you have is fine, we will tell you that and you will have lost nothing but the time.
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