IT support for Hamilton businesses.
Yes, we cover Hamilton. We are based in East Windsor, we make on-site visits to Hamilton businesses, and remote support reaches you anywhere.
Where we are
Hamilton is covered. We are not in Hamilton.
Those are both true and the second one is worth saying out loud, because a town in a page title is usually an invitation to assume an office. There is no Hamilton office. Our base is East Windsor, which is the address on our Google listing, and it is the only address we have.
- The remote half does not care where you areIt is most of the work. A request is picked up and looked at rather than queued behind a drive, and that is the same for a business in Hamilton as for one at the other end of the state.
- We come to Hamilton when a job needs handsA switch, a cable run, a machine that will not boot, a new starter's desk. Visits are billed rather than included in the monthly price, at a rate agreed with you before we come out.
- Business IT, for a company and the people in itDay to day support for the systems a business runs on: the accounts, the email, the machines your staff work at, and the backup behind them.
What this actually is
The same managed IT, for a business in Hamilton.
There is no Hamilton version of the service and no Hamilton price list. Inventing either would mean this page was selling something the rest of the site does not, which is how a town page ends up being the least trustworthy page on a site. It is the managed IT set out on the managed IT page: a help desk anyone in the office can reach, patching and monitoring that happen without being asked, Microsoft 365 run properly, and a backup that has been restored from. Read that page for what the service is. This one is here to answer one question, which is whether it is available to you.
What it costs
One flat price per person, quoted in writing.
It is $95 to $165 per person per month, depending on which of the three plans you are on, with a five-person minimum. A firm of one to four has Solo Care at $125 per person, with no minimum; a managed plan starts at $475 a month. Every quote follows a 15-minute review, and the same quote follows wherever your office happens to be. The full pricing shape is on the managed IT page.
Questions
What Hamilton businesses ask first.
Do you have an office in Hamilton?
No, and we would rather say so here than let you find out later. East Windsor is our base and our only one. We visit Hamilton businesses on site, and everything else is remote.
Are we too far away to be worth your while?
No, and the reason is that most of this work never involves a car. Remote support is the same wherever you are. A visit is the part that is different, and it is billed rather than included in the monthly price, at a rate agreed with you before we come out.
Do we have to leave our current IT provider?
No. Plenty of this work sits beside an existing provider: a security baseline, a backup that actually restores, an independent reading of what you have. If you do want to move everything across, we coordinate the handover rather than making you do it.
Can we see something before we talk to anybody?
Yes. Put your domain into the check above and you get a reading of your email authentication, your website and how you show up, in about fifteen seconds. No account, no card, and the report is yours to keep whether or not you ever call us.
Tell us what is going on